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Co-Managed Services

Boosting Your IT Bandwidth

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Sometimes a Dedicated Staff Is Not Enough.

For many companies, supporting the information technology demands of today’s workplace is increasingly challenging. Internal IT staff are often spread thin, may not have the breadth of skills needed to keep up, and are difficult to recruit and retain in a highly competitive market. The Co-Managed IT Services model is designed to answer this challenge.

As your Co-Managed IT services provider, [INSERT COMPANY HERE] IT can help your internal IT department be more successful.  Let us assist you in these key areas:

Managed IT Services
Cover all the bases with Proactive IT, Preventative IT and Responsive IT, inclusive of:

  • Application and operating system patch management
  • Remote monitoring and management of desktops and servers
  • Cybersecurity essentials, endpoint protection, employee security awareness training
  • Backup and disaster recovery for your critical systems 

Help Desk Services
Our North American support team follows best practices and ensures your employees stay productive. Our services include:

  • 24/7/365 coverage
  • Support by skilled technicians
  • Toll-free phone lines
  • Escalation procedures
  • Co-managed ticket workflow
  • Call tracking through to resolution
  • Workstation hardware support
  • Operating system support
  • Core application software support
  • Email client support
  • Microsoft Office O365 support
  • Call activity reporting 

Virtual CIO Services (vCIO)
[INSERT COMPANY HERE] IT can function as your virtual Chief Information Officer (vCIO) by helping you align technology with your business. Our services include:

  • Technology roadmap development and review
  • Ongoing IT planning and budgets
  • Technology & business risk assessment
  • Technology planning & deployment
  • Vendor management
  • IT expertise and leadership 

Project Outsourcing
We can assist you with the projects that would otherwise consume the full attention of your IT staff.  Our services include:

  • IT relocation services
  • Procurement services
  • Desktop and server virtualization
  • Network design
  • Network assessment

Get More Out Of Your IT

To pinpoint areas where we can help you achieve your business goals, talk with a [INSERT COMPANY HERE] IT representative today about our Co-Managed IT Services. Request a Consultation

Other Services You May Be Interested In:

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Managed IT Services

Experience the highest levels of availability and security anytime, anywhere from any device, stationery or mobile. Our 3-tiers of managed IT services ensures your network is covered. Learn More

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Data / Voice / Connectivity

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Request a Consultation

Fill out this form or give us a call. To achieve success in today’s marketplace you need technology that keeps you in sync with the times and operating at peak performance. A consultation with [INSERT COMPANY HERE] IT will help you better understand what to expect from your in-house or outsourced IT team to ensure your technology investments are aligned with your business needs and objectives. We will be in contact with you soon.

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